All jewelry is made with recycled 14k Gold Fill or Sterling Silver, unless otherwise stated. Due to the natural effects of the stones we use, they will vary in size, shape and color. We will always choose our very best for you.
Want something special you do not see, contact us at firstname.lastname@example.org and we will see what we can do for you.
We will always try to send out your new purchase within 7 business days of payment. We will contact you when we put it in the mail so you can look for it. Our standard shipping is USPS first class mail with delivery confirmation. Express mail is sent via USPS Express 1-2 day. If you do not request insurance and your package goes missing it is your responsibility to go to your P.O. and check on it. Each case will be considered different, but if it does not turn up Tumbleweed Bead Co. will not be held responsible.
CUSTOMS, DUTIES & TAXES
International customers are responsible for all customs, duties and taxes associated with shipping to their respective countries. Tumbleweed Bead Co. will not be responsible for any customs, duties and taxes you might incur in your own country. Please read up on your country’s import fees before purchasing.
RETURN & EXCHANGES
Everything is 100% satisfaction guaranteed. If you are not pleased and would like to return your item for store credit, return to us within 30 days in brand new condition. Buyer will be responsible for shipping both ways. Jewelry needs to be packed in a bubble mailer or box. We are not responsible for improperly packaged returns. You will be contacted once item is received about how to use your store credit.